What was the problem to be solved?
Qualis wanted to send automated phone calls to vendors when orders were placed after hours.
What was the proposed solution?
We integrated with Twilio's API to send out automated phone calls with pertinent order information.
What challenges arose during the project?
The primary challenge was integrating with Twilio's API and ensuring the calls actually went through. Order information is crucial, so we had to ensure the vendors got the calls.
What was the technical approach to the project?
We used several background processes within the Rails application itself to actually send out the calls.
What tools, techniques and methodologies were used on this project?